PRIVACY POLICY

Broady's Pressure Washing

Effective Date: 3/3/2026

Last Updated: 3/3/2026

1. INTRODUCTION

Broady's Pressure Washing LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:

• broadyspressurewashing.com

• Any associated landing pages

• SMS/MMS communications

• Online forms and advertising funnels

If you do not agree with this policy, please do not use our services.

2. INFORMATION WE COLLECT

A. Personal Information

• Full name

• Email address

• Phone number

• Physical address

• Service address

• Payment information (if applicable)

B. Communication Data

• SMS/MMS message history

• Email communications

• Form submissions

• Appointment scheduling data

C. Technical & Usage Data

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

3. HOW WE USE YOUR INFORMATION

We use collected information to:

• Provide requested services

• Schedule appointments

• Send service reminders

• Send estimates or invoices

• Respond to inquiries

• Improve our website and services

• Send promotional messages (if opted in)

• Comply with legal obligations

4. SMS / MMS MESSAGING & A2P 10DLC COMPLIANCE

By providing your phone number and submitting a form, you expressly consent to receive:

• Appointment reminders

• Service updates

• Promotional offers

• Marketing communications

Consent is not a condition of purchase.

You acknowledge:

• Message frequency may vary.

• Message and data rates may apply.

• Carriers are not liable for delayed or undelivered messages.

Opt-Out:

Reply STOP to any message to unsubscribe.

Or contact us at:

Email: [email protected]

Phone: +1 (336) 997-4156

HELP:

Reply HELP for assistance or contact:

Email: [email protected]

Phone: +1 (336) 997-4156

We comply with:

• TCPA (Telephone Consumer Protection Act)

• CTIA Messaging Guidelines

• A2P 10DLC registration requirements

• Applicable state and federal laws

5. THIRD-PARTY SERVICE PROVIDERS

We may share information with trusted third parties including:

• CRM and automation providers (e.g., GoHighLevel)

• SMS service providers

• Payment processors

• Email service providers

• Analytics providers

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

6. DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill service obligations

• Comply with legal requirements

• Resolve disputes

7. COOKIES & TRACKING

We use cookies and tracking tools to:

• Analyze website traffic

• Improve user experience

• Support advertising campaigns

You may disable cookies through your browser settings.

8. DATA SECURITY

We implement reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

9. YOUR RIGHTS

Depending on your state of residence, you may have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Opt out of marketing communications

To exercise these rights, contact:

[email protected]

10. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes become effective once posted.

12. CONTACT INFORMATION

Broady's Pressure Washing

Email: [email protected]

Phone: +1 (336) 997-4156